Privacy Policy

This Privacy Policy (“Policy”) covers how your personal information is collected, used, and shared when you use the Plumeria Fibre Arts website (“website”). Throughout this Policy, the terms “we”, “us”, and “our” refer to Plumeria Fibre Arts.

1. Information Collected

Our website provider is Squarespace and they collect personal data when you visit our website or make a purchase. For website visitors, this includes information about your browser, network, and device, along with your IP address. For purchases made from our website, this includes your name, email address, and payment details. Information collected during a purchase is also used by our service providers who help us process payments and generate shipping labels.

2. Cookies

Cookies are small text files stored on your device when you access a website. These functional cookies help our website run effectively and remember your preferences while browsing. You can change your browser settings to disable cookies, but keep in mind this may affect your ability to make purchases or use certain features of our website.

3. How Your Personal Information is Used

We use the personal information you provide to fulfill any orders you make through our website, process your payments, arrange for shipping of your order, and provide you with an invoice and/or order confirmation. We may also use this information to contact you if there are any issues with your order.

If you use the Contact Us section of our website, we will collect the data you enter for the purpose of responding to your message. For example, your name, email address, and any message content.

4. Sharing Your Personal Information

We will not share your personal information with third-parties, except for the purposes mentioned above (for example, payment and shipping processing). We will only share your personal information if required by law or if needed to run our business (such as our website provider, payment processors, and shipping processors).

5. Your Rights

Under the Privacy Act 2020, you have the right to request and correct any personal information you have given us. To do so, please contact us through the Contact Us section.

6. Data Retention

When you place an order through our website, we will maintain your order information for our records unless and until you ask us to delete this information. To request deletion of your order information, please contact us through the Contact Us section.

7. Changes to Policy

We may make changes to this Policy from time to time. The latest version will be available on this page. Your continued use of our website following the posting of any changes indicates your acceptance of those changes.

8. Squarespace

Our website is hosted by Squarespace and they may also use your personal information and data to improve their services. You can read their full privacy policy for more details.