Terms of Service
By viewing and using this website, you agree to these terms of service.
1. Overview
This website is operated by Plumeria Fibre Arts. Throughout the website, the terms “we”, “us”, and “our” refer to Plumeria Fibre Arts. By accessing our website and/or purchasing from us, you agree to these Terms of Service (“Terms”). These terms apply to all users of the website.
Please read these Terms carefully. If you do not agree to them, you must stop using the website and services immediately.
We reserve the right to update or change these Terms at any time. Changes will be posted here and it is your responsibility to check for changes and review them. Your continued access or use of the website constitutes acceptance of those changes.
Any breach or violation of any of the Terms will result in immediate termination of your access to our website and service.
2. Online Store Terms
You may not use our products or services for illegal purposes, nor may you break any New Zealand laws while using our website.
You may not introduce any worms, viruses, or any code of a destructive nature to our website.
3. General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that your content, excluding payment details, may be transferred unencrypted. Payment details is always encrypted during transfer over networks.
You agree not to copy, sell, resell, or exploit any part of our services or products without express written permission from us.
4. Accuracy of Information
We aim to maintain accurate information on this website, but cannot guarantee it. Any reliance on the information on this website is at your own risk.
We reserve the right to modify the contents of this website at any time.
5. Prices, Products, and Services
Prices are displayed in New Zealand Dollars and exclude shipping. Shipping costs will be calculated at checkout.
We reserve the right to change prices, product descriptions, product pictures, or discontinue products at any time.
We have made every effort to display product colours accurately. However, product colours may appear differently on different screens. While we strive for accuracy, we cannot guarantee your screen display will be accurate.
6. Orders and Payments
We reserve the right to limit or cancel orders at our discretion, including orders that appear to be made by dealers, resellers, or distributors. If we cancel your order, we will notify you using the email address you provided at checkout.
You agree to provide complete and accurate purchase and account information for all purchase made through the website. You agree to keep this information up to date.
7. Replacements and Returns
Please refer to our Replacements & Returns Policy for full details.
8. Optional Tools
We may provide access to third-party tools or services. We do not monitory, control, or guarantee these tools. You agree to use them at your own risk and to review the third-party’s own terms of service.
9. Links to Third-Party Websites
We may link to third-party websites. We are not affiliated with and do not control these websites. We are not responsible or liable for any issues that arise from you using them. Any questions, complaints, or issues that arise from the use of a third-party website should be directed to the third-party themselves.
10. Customer Feedback and Comments
If you send us feedback, ideas, or other content, you agree we can use it without compensation to you. We are not obligated to maintain any comments in confidence, pay compensation, or respond to any comments.
You may not submit comments or content that is unlawful, harmful, or infringes on the rights of others.
We reserve the right to review, edit, or remove any content that we believe violates these Terms
11. Errors and Omissions
Occasionally, there may be errors in product descriptions, prices, or product availability. We reserve the right to correct these errors and cancel orders if necessary. This includes orders that have already been confirmed.
12. Prohibited Uses
You may not use our website or services to do any of the following:
- Break any local or national law
- Solicit others to perform or participate in unlawful acts
- Harass, abuse, insult, slander, or discriminate against others
- Spread false or misleading information
- Introduce viruses, malware, or any other type or malicious code
- Collect or track the personal information of others
- Interfere with the website’s security or performance
13. Disclaimer of Warranties and Limitation of Liability
We do not guarantee our website or services will be uninterrupted, secure, or free from error.
We provide all products and services “as is” and “as available”.
To the extent permitted by New Zealand law, we are not responsible for any damages, losses, or claims arising from your use of our service or products.
14. Indemnity
If you breach these Terms, cause damage, or have claims filed against you, you agree to indemnify us (and our directors, employees, affiliates, suppliers, and service providers) from any costs, damages, or expenses (including legal fees) that may arise.
15. Severability
If any part of these Terms is found to be unlawful or unenforceable, it will be removed. The remaining portions of these Terms will still remain valid and in effect.
16. Termination
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms by ceasing to use our website. We may terminate or suspend access if we believe you have breached these Terms. You will remain responsible for any amounts due, up to and including the date or termination.
17. Entire Agreement
These Terms, plus any additional policies posted on our website, make up the entire agreement between you and us. This supersedes any prior agreements or understandings, including prior versions of these Terms.
Any ambiguities in the interpretation of these Terms shall not be construed against us.
18. Governing Law
These Terms and any other agreements shall be governed by New Zealand law.
19. Changes to Terms
We reserve the right to change these Terms at any time. The latest version will be available on this page. Your continued use of our website following the posting of any changes indicates your acceptance of those changes.
20. Contact Us
If you have any questions about these Terms, please contact us through the Contact Us section.